Webinar Setting-up your Call Center Overseas: Ensuring 24/7 Support

Date: September 10, 2020
Time: 4:00 pm - 5:00 pm


An event by the Philippine Trade and Investment Center

Thursday, September 10th at 4pm PT / 7pm ET

Read more and register HERE.

Chief of Staff (Asia), Alorica
Sarah Machan-De Silva’s journey to success will ignite the dreamer in all of us for sure. As of writing, she sits as Alorica Asia’s Chief of Staff – a role that spans 16 years of leading Operations at Alorica. Her tutelage stretches to help oversee a nearly 40,000 workforce which continues to grow cease­lessly in all sites across the Philippines – from Metro Manila, all the way up in Ilocos, and traversing the southern city of Davao. Sarah also supports the region’s other countries: Japan, China and India.
Member of the Board of Director, Contact Center Association of the Philippines | President, Visaya KPO
In 2007, Mr. Valenzuela, co-founded with his son Julian, Visaya Knowledge Process Outsourcing Corporation (Visaya KPO) as one of the first knowledge-based organization in the Philippines. In 2001, he was elected to the Board of Directors of the Contact Center Association of the Philippines, the official organization of contact centers in the Philippines. In 2013, he was nominated Treasurer of the association. He is going on his 5th term (9 years) on the board.